Everything You Need to Know About Sourcing With Us
We understand that choosing a B2B sourcing partner for jewellery is a significant commercial decision — one that directly affects your product quality, customer satisfaction, and business profitability. We have compiled detailed answers to the most commonly asked questions from our trade buyers to help you evaluate JewelryWorld.in with confidence.
Q1. What jewellery categories and brands does JewelryWorld.in offer?
We offer a comprehensive range of imitation and fashion jewellery across three brand lines — Orooba (traditional ethnic and bridal), Rivido (American Diamond, oxidised, and contemporary), and Ziloo (trend-driven mass-market fashion). Our categories include necklaces, necklace sets, earrings (jhumkas, chandbali, studs, dangles, bahubali, tikka sets), bangles, bracelets, kadas, rings, maangtikka, bridal sets, anklets, nose rings, baju bands, hath paan, tikka, pasa, hair accessories, waist belts, and specialty bridal accessories. Jewellery is available in Kundan, Meenakari, Temple, Antique, Polki, American Diamond/CZ, Oxidised, Indo-Western, and Fashion styles.
Q2. What are the Minimum Order Quantities (MOQs)?
MOQs vary by product category, brand, craft technique, and customisation requirements. Mass-market and fashion products under Ziloo and Rivido's ready-to-stock collections have lower MOQs suitable for smaller retailers and boutique buyers. Handcrafted and artisan products under Orooba — particularly Kundan bridal sets, Meenakari necklaces, and Temple jewellery — carry higher MOQs to accommodate the production time and artisan capacity involved. For standard stocked items, MOQs typically start from 12 to 50 pieces per SKU depending on category. For custom orders — including private labelling, bespoke designs, and custom packaging — MOQs are specified in the custom production quotation. Established repeat buyers may negotiate adjusted MOQs through formal supply agreements.
Q3. How does your pricing model work?
Our pricing model is transparent and commercially fair. Every formal quotation clearly itemises product cost, plating or finish specification, packaging, and freight estimates — so you always know your complete landed cost before committing to an order. We offer volume-tiered price breaks (larger orders attract lower unit costs), repeat-order incentives for loyal trade partners, and negotiated preferential rates for buyers who commit to regular supply arrangements. Registered trade partners receive access to pricing tiers and new collection previews not available to general inquiries.
Q4. Can I order samples before placing a bulk order?
Yes — we strongly encourage sample evaluation before bulk commitment, particularly for handcrafted traditional jewellery under Orooba where individual piece quality is critical. Samples are provided at cost (charged to the buyer), with the sample cost typically adjusted against the invoice of the approved bulk order. Each sample comes with a full specification sheet covering base metal, plating specification, stone type and setting, finish quality parameters, and dimensions. Standard sample delivery timelines are 5 to 10 business days for stocked items. Custom samples or artisan-crafted pieces may require 2 to 4 weeks depending on design complexity and artisan availability.
Q5. Which brand serves which buyer segment?
Orooba serves buyers targeting traditional ethnic jewellery, bridal retail, wedding gifting, and heritage craft markets — with Kundan, Meenakari, Temple, Antique, Polki, and traditional Bridal set collections. Rivido serves buyers in the contemporary fashion jewellery space — multi-brand fashion retail, export, and urban lifestyle boutiques — with American Diamond/CZ, Oxidised, and Indo-Western collections. Ziloo serves the mass-market and online reseller segment with trend-driven, seasonally updated fashion jewellery at accessible price points. Buyers may mix orders across all three brands and receive consolidated invoicing.
Q6. What plating and material specifications are used across your products?
JewelryWorld.in specifies minimum 1 micron gold plating on all standard products, with 2 micron+ gold plating on Orooba's bridal collections and export-grade orders. Rhodium plating on Rivido's CZ and oxidised collections is applied at commercial standard thickness for anti-tarnish and scratch resistance. Base metals are brass (for traditional jewellery) and nickel-free zinc alloy white metal (for fashion and export-grade pieces). CZ stones are sourced at specified clarity grades. Full material data sheets are available for all product lines.
Q7. Do you handle export orders and international shipments?
Yes — export dealing is a core capability of JewelryWorld.in. Our dedicated export division handles all aspects of international trade, including export invoicing in multiple currencies, packing lists, certificate of origin, GST and customs documentation, and compliance with destination-country import regulations including nickel-free and lead-free certifications required by European and UK markets. We work with Indian exporters, overseas buying agents, and direct international importers from the UAE, UK, USA, Canada, Australia, Singapore, Malaysia, and Africa. Both sea-freight bulk and air-cargo priority options are available.
Q8. Is private labelling and custom design available?
Yes — private labelling, custom branding on packaging, bespoke design development, and exclusive SKU development are all available for qualifying bulk buyers. Custom requirements must be communicated at the inquiry stage. For handcrafted Orooba collections, custom design work involves collaboration with our artisan partners and typically requires a non-refundable design development deposit. Custom production adds 4 to 8 weeks to standard lead times depending on craft complexity. We maintain strict confidentiality for all private-label clients.
Q9. How are quality issues, claims, or disputes handled?
All claims — for damaged goods, short supply, plating defects, stone loss, or quality non-conformity — must be reported within seven calendar days of delivery with photographic evidence, the order number, and SKU/batch identifiers. Our quality team reviews every claim promptly. Resolutions include replacement shipment for proven manufacturing defects, partial credit or invoice adjustment for minor discrepancies, or a full refund for batches confirmed as unusable. We document all claim outcomes to prevent recurrence and maintain our quality standards across all three brands.
Q10. What are your standard lead times?
For standard stocked items across Ziloo and Rivido, dispatch occurs within 7 to 14 business days from order confirmation and advance payment. For handcrafted Orooba collections requiring artisan production, lead times extend to 21 to 30 business days. For custom orders — bespoke designs, private labelling, or special packaging — lead times range from 4 to 8 weeks. Export orders require an additional 3 to 7 business days for documentation preparation. Rush processing is available at a premium subject to production capacity.